Support

What to include in a request

• The email address on your Camprtron account.
• What you did, what you expected, and what happened instead. A screenshot helps.
• Where you used Camprtron: the website, the app, ChatGPT or Claude.
• For a wrong campsite, road or rule: the name of the site and what you found on the ground. Also check the current rules with the land manager, as our Terms explain.

Do not send a password or a full card number.

Cancel your subscription

Sign in to the app at app.camprtron.com and open your account settings. Choose the option to manage your subscription and cancel it there. You do not need to email us. You keep the paid features until the end of the period you already paid for.

Delete your account

Email support@camprtron.com from the address on the account and ask us to delete it. We delete your account data as our Privacy Policy describes. Cancel an active subscription first, so billing stops.

Disconnect Camprtron from ChatGPT or Claude

You can unlink Camprtron at any time in the assistant. After you unlink it, the assistant can no longer use your Camprtron account.

• ChatGPT: open Settings, then Apps. Choose Camprtron, then Disconnect.
• Claude: open Settings, then Connectors. Choose Camprtron, then Disconnect.

The menu names can change. If you cannot find the option, email support@camprtron.com and we will help.